Frequently Asked Questions

How much does a check engine light diagnostic cost for a 2024 Mercedes-Benz EQE?

• Diagnostic pricing varies by the issue; we provide transparent estimates after a factory-level scan with OEM tools.
• Our dealership often costs less than independent shops, delivering immediate savings through accurate diagnostics and long-term savings by preventing misdiagnoses and repeat repairs.
• Warranty-covered repairs must be performed at a certified dealership to preserve coverage, so any related diagnostics and repairs performed here protect your warranty.
• We bundle diagnostics with recommended repairs when appropriate, and will always review costs and options before proceeding.

What is the first thing to check when the check engine light comes on?

• Confirm any dashboard messages or warnings and check the vehicle’s charge level and charging equipment if the car was recently plugged in.
• Inspect obvious items: ensure the charging connector is secure, check for recent charging interruptions, and note any unusual sounds or smells.
• Reset attempts can hide intermittent faults; we recommend a professional scan to capture stored codes rather than relying on manual resets.
• For covered issues, remember warranty repairs must be completed at a certified dealership to maintain protection and ensure quality service.

What does it mean when the check engine light comes on in a 2024 Mercedes-Benz EQE?

• The light indicates the vehicle’s onboard diagnostics detected an issue; on an EV like the EQE this can mean software, sensor, charging, or electrical subsystem alerts.
• It may be a warning for a non-critical fault or an indicator of a system that needs immediate attention—only a full scan with OEM diagnostic tools will identify the exact cause.
• Our factory-trained technicians use Mercedes-Benz diagnostic systems to read codes, interpret them accurately, and recommend the right repair to avoid unnecessary expense.
• Handling the problem at our dealership often provides better immediate value and long-term savings compared with repeated repairs after misdiagnosis.

How long does a check engine light service take?

• Simple diagnostics and scans can take 30–60 minutes; more complex issues requiring testing or parts may take several hours or require a scheduled service visit.
• Our certified technicians prioritize efficient, accurate troubleshooting so you spend less time in the shop and avoid repeat visits.
• When repairs are needed, we provide an estimate and timeline upfront; completing warranty-covered repairs at our dealership preserves warranty benefits and ensures OEM parts.
• Use our service scheduler to reserve a time that minimizes downtime: /service/schedule-appointment-pmf.htm.

What is the most common reason for check engine light on a 2024 Mercedes-Benz EQE?

• Common causes for an EV include software or control-module updates, 12V battery issues, sensor faults, and charging-system interruptions.
• Intermittent software faults are frequent and often resolved with an OEM software update or recalibration performed by our factory-trained team.
• Diagnosing early prevents more costly repairs down the road; our accurate scans minimize unnecessary part replacement and deliver long-term savings.
• If a repair is covered under warranty, it must be performed at a certified dealership to keep coverage intact and ensure proper OEM procedures are followed.